Introduction
Welcome to Udayam AI Labs. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website udayam.co.in and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us, as well as information that is automatically collected when you use our website:
- Personal Information: Name, email address, phone number, and organization details when you fill out contact forms, register for courses, or request demos.
- Payment Information: When you make purchases, payment details are processed securely through our payment partners. We do not store complete credit card information.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
- Device Information: Browser type, operating system, IP address, and device identifiers for security and analytics purposes.
- Communication Data: Records of correspondence when you contact us via email, phone, or chat.
How We Use Your Information
We use the collected information for various purposes to provide and improve our services:
- Service Delivery: To provide, maintain, and improve our AI training courses, workshops, and educational services.
- Communication: To send you updates, respond to inquiries, and provide customer support.
- Marketing: To send promotional materials about new courses, events, and offers (with your consent).
- Analytics: To understand how users interact with our website and improve user experience.
- Security: To detect, prevent, and address technical issues and security threats.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, email services).
- Business Partners: With educational partners like STEMpedia for course delivery, with appropriate data protection agreements in place.
- Legal Requirements: When required by law or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality measures.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure data storage with access controls
- Regular security assessments and updates
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under certain circumstances.
- Opt-out: Unsubscribe from marketing communications at any time.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are designed for educational purposes and may be used by schools for students. We are committed to protecting children's privacy:
- We collect minimal personal information from children under 13 only with parental or school consent.
- Parents and guardians can review, modify, or delete their child's information by contacting us.
- We do not knowingly collect personal information from children without appropriate consent.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification for significant changes (if you have provided your email)
We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: