@keyframes fadeInUp{from{opacity:0;transform:translateY(15px)}to{opacity:1;transform:translateY(0)}}@keyframes wave{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-8px)}}#chat-toggle{position:fixed;bottom:25px;left:25px;width:48px;height:48px;background:rgba(29,146,217,7.2);background:linear-gradient(135deg,rgb(29 146 217) 0%,rgb(71 63 197) 71%);color:#f8f9fa;border:none;border-radius:50%;font-size:1.4rem;cursor:pointer;box-shadow:0 5px 15px rgb(0 0 0 / .1),0 3px 6px rgb(0 0 0 / .15);z-index:1001;display:flex;justify-content:center;align-items:center;transition:transform 0.3s ease,box-shadow 0.3s ease}#chat-toggle:hover{transform:scale(1.05);box-shadow:0 8px 20px rgb(0 0 0 / .15),0 5px 10px rgb(0 0 0 / .2)}#chat-toggle:active{transform:scale(1.1)}#chat-toggle::before{content:"";position:absolute;top:4px;right:0;width:12px;height:12px;background:#37f713;border:none;border-radius:50%;box-shadow:0 0 4px #dced11,0 0 8px #37f713;animation:ease 1s infinite incoming-message}@keyframes incoming-message{0%{transform:scale(1);box-shadow:0 0 4px #dced11,0 0 8px #37f713}50%{transform:scale(.95);box-shadow:0 0 2px #dced11,0 0 4px #37f713}100%{transform:scale(1);box-shadow:0 0 4px #dced11,0 0 8px #37f713}}#chat-toggle i{position:absolute;transition:transform 0.4s cubic-bezier(.23,1,.32,1),opacity 0.3s ease}#chat-toggle .fa-times{transform:rotate(90deg) scale(.5);opacity:0}#chat-toggle.active .fa-comment-dots{transform:rotate(-90deg) scale(.5);opacity:0}#chat-toggle.active .fa-times{transform:rotate(0deg) scale(1);opacity:1}#chat-widget{position:fixed;bottom:100px;left:5vw;right:5vw;width:auto;max-width:350px;height:450px;max-height:70vh;margin:0 auto;background-color:#f8f9fa;border-radius:4px;border:solid 1px rgb(0 0 0 / .1);box-shadow:0 10px 30px -5px rgb(0 0 0 / .15),0 5px 10px -5px rgb(0 0 0 / .2);display:flex;flex-direction:column;overflow:hidden;z-index:1000;visibility:hidden;opacity:0;transform:translateY(15px) scale(.98);transform-origin:bottom center;transition:all 0.5s cubic-bezier(.23,1,.32,1)}@media (min-width:450px){#chat-widget{left:25px;right:auto;width:350px;margin:0;transform-origin:bottom left}}#chat-widget.show{visibility:visible;opacity:1;transform:translateY(0) scale(1)}.chat-header{background:linear-gradient(135deg,rgb(29 146 217) 0%,rgb(71 63 197) 71%);color:#f8f9fa;padding:1rem;display:flex;align-items:center;justify-content:center;gap:12px;flex-shrink:0;border-bottom:1px solid rgb(0 0 0 / .1)}.chat-header .chatbotImage{width:32px}.chat-header h3{margin:0;font-size:1rem;font-weight:500;flex-grow:1}#chat-close-btn{background:none;border:none;color:#f8f9fa;font-size:1.2rem;cursor:pointer;opacity:.8;transition:opacity 0.2s ease}#chat-close-btn:hover{opacity:1}.chat-messages{flex-grow:1;padding:1rem;overflow-y:auto;display:flex;flex-direction:column;gap:.75rem;background-color:#f7f8fa;scrollbar-width:thin;scrollbar-color:rgb(72 63 197 / .6) #f7f8fa}.chat-messages::-webkit-scrollbar{width:4px}.chat-messages::-webkit-scrollbar-track{background:#fff0}.chat-messages::-webkit-scrollbar-thumb{background-color:#bbb;border-radius:10px;border:2px solid #f7f8fa}.message{display:flex;align-items:flex-end;max-width:90%;animation:fadeInUp 0.5s cubic-bezier(.23,1,.32,1)}.user-message{align-self:flex-end}.bot-message{align-self:flex-start}.chat-avatar{width:32px;height:32px;border-radius:50%;margin-right:10px;flex-shrink:0;border:solid 1px rgb(0 0 0 / .1)}.message-content{padding:.6rem 1rem;border-radius:12px;line-height:1.4;word-wrap:break-word;color:var(--text-dark)}.message-content p{margin:0;font-size:.95rem}.bot-message .message-content{background-color:rgb(255 255 255 / .2);border-bottom-left-radius:4px;border:1px solid rgb(0 0 0 / .1)}.user-message .message-content{background:linear-gradient(135deg,rgb(29 146 217 / .85) 0%,rgb(71 63 197 / .85) 71%);color:#f8f9fa;border-bottom-right-radius:4px}.typing-indicator .dots span{display:inline-block;width:8px;height:8px;border-radius:50%;margin:0 2px;animation:wave 1.2s infinite ease-in-out}.typing-indicator .dots span:nth-child(2){animation-delay:0.2s}.typing-indicator .dots span:nth-child(3){animation-delay:0.4s}.quick-replies{align-self:flex-start;padding-left:42px;margin-top:10px;display:flex;flex-wrap:wrap;gap:8px}.qr-button{background:none;border:1px solid var(--primary-color);color:var(--primary-color);padding:6px 12px;border-radius:20px;font-size:.85rem;cursor:pointer;transition:all 0.2s ease}.qr-button:hover{background:var(--primary-color);color:#f8f9fa}.chat-footer{display:flex;align-items:center;padding:.75rem;border-top:1px solid rgb(0 0 0 / .1);background-color:#f8f9fa;flex-shrink:0}#chat-input{flex-grow:1;border:1px solid rgb(0 0 0 / .1);background-color:#fff0;border-radius:4px;padding:.6rem .8rem;font-size:.95rem;outline:none;transition:box-shadow 0.2s ease;min-width:0}#chat-input:focus{box-shadow:inset 0 0 2px rgb(0 0 0 / .2)}#chat-send-btn{background:var(--aurora);color:#f8f8f8;border:none;border-radius:50%;width:40px;height:40px;display:flex;align-items:center;justify-content:center;font-size:1rem;cursor:pointer;margin-left:.75rem;transition:background 0.2s ease,transform 0.2s cubic-bezier(.23,1,.32,1);flex-shrink:0}#chat-send-btn:hover{background:linear-gradient(135deg,rgb(29 146 217) 0%,rgb(71 63 197) 71%);transform:scale(1.05)}#chat-send-btn:active{transform:scale(.95);transition:transform 0.1s ease}@keyframes blink-caret{from,to{border-color:#fff0}50%{border-color:rgb(0 0 0 / .1)}}.message-content p.typing-cursor::after{content:"";display:inline-block;width:1px;height:1em;margin-left:4px;border-right:2px solid var(--primary-color);animation:blink-caret 1s step-end infinite;vertical-align:bottom}.chat-footer.disabled{opacity:.6;pointer-events:none}@keyframes pulse{0%,100%{opacity:.3;transform:scale(.9)}50%{opacity:1;transform:scale(1)}}#typing-indicator .message-content{background-color:#fff0;padding:.6rem 0;color:#6d7588;font-weight:600;font-size:1.2rem}@keyframes typing-dots{0%{content:"."}33%{content:".."}66%{content:"..."}100%{content:"."}}#typing-indicator .message-content::after{content:".";animation:typing-dots 1.5s infinite}.message-content strong{font-weight:600}.message-content ol,.message-content ul{padding-left:20px;margin-top:5px;margin-bottom:5px}.message-content li{margin-bottom:4px}